Your privacy is a priority. At Disability Doesn’t Discriminate we are committed to ensuring that your personal information is protected.
We collect personal information to allow us to send you updates and information on the campaign and related issues and to provide you with information about our organisation and activities.
For example, when you send an email to us or provide information over the phone, we may retain this in order to respond to your inquiry.
Keep reading for details of how we collect your information in different circumstances:
Collection Statement for Sign-up, Petitions and other forms
Disability Doesn’t Discriminate collects your personal information when you choose to participate in campaign activities such as subscribing to campaign updates, completing campaign actions through our website including emailing MP’s, signing petitions and contacting media outlets.
In collecting this information your details will be added to our campaign update mailing list aimed at keeping you up to date with all the latest information on our campaign and actions.
If you do not provide your personal information, you will not be able to subscribe to campaign updates, take action on the campaign website, or receive communications from us which may be of interest to you.
We use third-party service providers such as customer support, web-based marketing, courier and print services, IT, web hosting, data storage, back-up and data analysis services.
If you need to contact us, or have any questions, please email us at [email protected]
Collection Statement (Supporter Contact)
Disability Doesn’t Discriminate may collect your personal information when you contact us with a query, comment or feedback by email, or when you post on our social media pages or complete an action that we promote, from time to time.
We use third-party service providers such customer support, web-based marketing, courier and print services, IT, web hosting, data storage, back-up and data analysis services.
Some of the information we collect about you may be sensitive information where it relates to your circumstances or political opinions.
Right to access information
You have a right to access any personal information we hold and may ask us to update or correct your personal information. If you have any questions or privacy related complaints contact us at [email protected]
Google analytics and re-marketing
Our website uses:
- Google Analytics: a service which transmits website traffic data to Google servers in the United States. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
- Google remarketing technology: a service which allows Google to display relevant content based on what pages on our website you have viewed. The content will be displayed using cookies. These cookies don’t record any personal information or identify you personally.
Facebook conversion tracking pixel
We may from time to time use Facebook Advertising, Facebook Pixel Re-Marketing, and communications. This tool allows us to understand and deliver content and make it more relevant to you. The collected data remains anonymous and we cannot see the personal data of any individual user.
Links to third party websites
Our website may contain links to third-party websites. We are not responsible for the content of privacy practices of such third party websites.
Personal information collected by Spinal Life Australia Ltd is protected by the Privacy Act 1988 (Cth) (the ‘Privacy Act’). Personal information is any information that can be used to identify you and includes sensitive health information.
Spinal Life Australia (Spinal Life) follows Australian Privacy Principles contained in the Privacy Act in handling personal information from clients/beneficiaries, business partners, contractors, donors, members of the public and our people (including members, volunteers, employees, delegates, candidates for volunteer work and prospective employees).
The primary purpose for collecting personal information from you is to provide disability services to people in need, including planning, funding, monitoring and evaluating our services. The kind of personal information we collect will depend on your relationship with us (e.g. as a client, donor, business partner, contractor, employee, volunteer or member, online user of the Spinal Life Australia website).
We usually collect personal information directly from you. However, we sometimes collect personal information from third parties such as your care person, trustee, authorised representative, or from a publicly available source, but only if:
- You have consented to such collection or would reasonably expect us to collect your personal information in this way, or
- If it is necessary for a specific purpose.
We only collect personal information for purposes that are reasonably necessary for one or more of our functions or activities.
Your personal information may be used to:
- Provide you with goods or a service;
- Provide you with educational information on disability care and awareness;
- Report to government, agencies or other funding bodies how the funding is used, for planning purposes, and required reporting;
- Process your registration or application to access services, membership, donation or purchases and provide receipts, all which are defined and controlled under our Quality Management System, required Standards and documentation;
- Communicate with you about our programs and services, service delivery matters and products, how your donation is used, causes, events, and other information which we believe may be of interest to you;
- Respond to your feedback or complaints; and
- Answer your queries.
It may also be used for:
- Any other purpose for which it was requested, and which was advised to you; and
- Directly related purposes.
Please be assured that wherever possible Spinal Life uses information in a de-identified form. Personal information will not be disclosed to third parties without your permission, except where permitted or required under the Privacy Act.
We take steps to protect all personal, sensitive and health information and government related identifiers held against misuse, interference, loss, unauthorised access, modification and disclosure.
You can access the personal information that we hold about you, and you can ask us to correct the personal information we hold about you. For more information, see our Privacy and Confidentiality policy – ‘access to and correction of personal information’.
If you are listed on one or more of our network email lists, you can opt out at any time. You can unsubscribe by using the ‘unsubscribe’ options provided in each email.
Further information about the Privacy Act 1988 can be accessed through the website of the Office of Australian Information Commissioner (OAIC).
You may also email our Privacy Officer.